Feed on
Posts
Comments

It’s been a strange week in Book Wobe­gon. After a week of hit­ting every sales goal, sell­ing mem­ber­ships like it was the newest style on the cat­walk, and peo­ple rolling in off the street to demand they be hooked up with that Dan­ged Dig­i­tal Reader Device they’ve all got to sell, things have gone dead again, and the management’s push­ing and wor­ried and scared about num­bers again, peo­ple ner­vous and twitchy about hours get­ting cut.

No one wants to be a mem­ber– no one wants to belong, everybody’s a loner, and no one wants to give over their email for coupons. “I don’t have a com­puter” is a cur­rent refrain. Pos­si­ble for the old­sters, not so much for the ones peel­ing the Ben­jamins off of their rolls as they refuse to make eye con­tact. And the ones who cut Ike, the Banana­gram Queen off mid-spiel in her mem­ber­ship pitch to declare “I don’t pay for that stuff” and then demand that the store honor competitor’s coupons? She smiles politely and says, “we don’t honor com­peti­tor coupons.”

They want to use the competitor’s coupons? They can drive next door, down into the mall park­ing garage, take the ele­va­tor up, and go into that store.

But they don’t have the books!”

She smiles less politely. Looks them straight in the eye.

The ones who’re con­fused when she tells them they’re not in Bor­ders?  Them she just smiles at and wishes them a good day.  They’ve got big­ger prob­lems than her not hon­or­ing their com­peti­tors’ coupons.  How do you not know the dif­fer­ence?  And what else are they miss­ing, if they can’t tell the dif­fer­ence between one store and the next?

Have you heard about our mem­ber­ship program?”

This time, they don’t inter­rupt. They don’t always buy it, but yes, there’s a point. Their membership’s free but no– they don’t have the books. Her store– it does. She makes sure of that.

For a wealthy sub­urb, her clients read lots of gos­sip mags. She’s seen too many come over her counter when she walks by the children’s sec­tion, sees “Frog and Toad Together” on the cover of some­thing and thinks “It won’t last. Never does.”

The girl who tosses the still-shrink-wrapped audio­book of Eclipse over the counter (designer baby doll dress, reeks of some expen­sive per­fume and cig­a­rette smoke, accent drips of Long Island Princess) says “I’m return­ing this.”

Queen Ike reads the receipt for the $57.00 item and sees it was bought back in April, then turns it over to show her the return policy.

Four­teen days, any returns after that will not be per­mit­ted. (Except at the manager’s dis­cre­tion, which the receipt does not say. Hi. I’m the man­ager. Yes. And Queen Ike sends her fel­low cashier off on her break.  Shit’s about to get ugly and the girl is so young.)

She can do an exchange. And no, a store credit is not mer­chan­dise. The girl explains (shrills, really) that she has a Mas­ters in Eng­lish and she doesn’t have time for this and read­ing the backs of receipts– well– it’s the same song and dance. She stomps upstairs after sim­per­ing that she’ll just “exchange” some­thing and return it tomor­row. She comes back down­stairs with a Mal­colm Glad­well box set and she’d like to buy it, please, a bull­shit smile on her face.

Queen Ike’s Assis­tant Man­ager comes up just in time for Ike to say “Oh, dear. I’m afraid my scan­ner doesn’t seem to quite work.”

The Assis­tant Man­ager looks at the scan­ner, turns it over, says “Hmm, looks like it doesn’t,” then turns the receipt over again.  Then she looks at the Master’s in Eng­lish– return­ing the audio­book about sparkly vam­pires .  “She’s got a law degree.  She can read the back of receipts.  Have a nice night,” she says.  And smiles.

Later on, a co-worker– young, gor­geous, bril­liant and snarky in that quiet-zing! way, saw the Glad­well box set on the shelf for resort.  “Glad­well…” she mur­mured.  “He’s like the Jared Dia­mond of the psy­chol­ogy world.  My anthro depart­ment had a dis­cus­sion when he came to cam­pus on whether or not he was worthwhile.”

Ike asked her about the result.  She smiled mys­te­ri­ously and headed upstairs.

Why is this gate closed?  My child could hurt him­self, hit­ting his head on it like that!”

The gate’s closed because I love the water­melon sound of scream­ing, obsti­nate, mis­be­hav­ing tod­dlers’ heads thunk­ing against it while their moth­ers ignore them and try to carry on a phone con­ver­sa­tion and ignore the cashier while they also berate them for not run­ning a day care cen­ter in what is a bookstore.

The area behind cash­wrap is for cus­tomers only.  Chil­dren often run behind here if the gate is not closed.  May I have your credit card, please?”

I want to return this Chicken Soup for the Teacher’s Soul.  I don’t have the receipt.  I bought it with cash.  I can do an even exchange for another Chicken Soup book.”

Do you have a mem­ber­ship card?  Or an Educator’s Card?”

No.”

Then I’m afraid I have no way of look­ing it up.  I can do an exchange for the low­est price in the com­puter, since I have no way of know­ing with­out the reciept if you bought it here or online or with a coupon or at some promo price.  That price is 10.76.”

But I always shop here.  I never shop online.”

I’m sorry, ma’am, with­out a receipt, I have no way to know that. I can’t just do a book swap, I need some record of pur­chase to do the kind of trans­ac­tion you want.  With­out a receipt, I can only give you 10.76 worth of credit toward another book in the store.”

But I always shop here.”

She might be telling the truth.  But Ike works there forty hours a week, has for almost a year now.  If that woman’s “always” is true, then she’s on a very dif­fer­ent series of “always” than Ike’s, because Ike’s sched­ule rotates, 8–4, 3–11, M-F, week­ends too, and this isn’t a woman she rec­og­nizes at all.

Have you ever ordered a book with us, ma’am?  Is there some way I could look you up in the sys­tem?”  The woman huffs and says “We’re going in cir­cles” and storms out of the store.

Yes, ma’am, we are.  Just dif­fer­ent ones than you think.

Bookshelf porn

Book­shelf porn. I like this one, though it’s more art than book­shelf. Thanks to the Bet­ter Half for the link.

Umm. Yeah. I can stop blog­ging now.

There was a blog post in today’s NYT Book Review link­ing me to this site, and I just cut and pasted in my last blog post.  YEAH.

Okay.  Now back to your reg­u­lar reading.

I should be rest­ing, I know, now while they don’t know what’s mak­ing me woozy and weak
but I need to do some­thing when I’m not used to lying here idle,
and I’ve got friends com­ing soon.  I’m look­ing for­ward to see­ing them, ever so much.

Cleaning’s not an urge I get often, so when the urge comes, I’ll take it.
Broom, plas­tic bag, recy­cle bin, check.  Stor­age bins, maybe,
and at least I can put stuff into piles so I’ve got some idea.  I can make lists.  I like lists.

I can’t for­get a fan, a ban­dana, an open win­dow,
a tall glass of water.  It is mid-July and even with the rain of this morn­ing, it’s awfully humid.
Still, it’s more than time that I got on top of things.

The finan­cial papers– so long unlooked-at for that wave of panic at all things legal-financial
are all scat­tered across bags and boxes. At least I can put them into one box,
con­dense them into one place Pan­dora, and Hope that I can deal with it soon.

And the old clothes from the old job I’ll never go back to, the ones that need clean­ing–
the ones I’ll do what with?  Sell?  Give away?  I’m not sure I can afford the dry-cleaner’s bill for them all.
At least they can go into bags to shove into the closet until the company’s gone.

The win­ter clothes I’m going to keep can go into con­tain­ers and down into the base­ment, Christ­mas orna­ments too.
The dust and dirt can be swept and tossed if I’m care­ful about lean­ing over– take things delib­er­ately.
The books can be sorted into keep and not-keep.  Sell or donate– that I can decide a lit­tle bit later.

The party clothes from last summer’s wed­dings– the ones I barely made my way through,
so mis­er­able as I was, heav­ier in body and soul as I pasted a smile on and wished them the best–
I’ll send those to the cleaner’s, they won’t fit any more, meta– or physically.

I’ve changed, for bet­ter or worse, and at least I’m aware of that fact.
This last year’s at least brought self-consciousness to me,
even if hap­pi­ness is still some­thing I’m chasing.

Clar­ity– or grop­ing towards it, I guess comes first in the effort.
And for some­thing to be clear, you do have to move the clut­ter off of the sur­face,
wipe off the grime, sweep off the mouse-scamper of I-am-afraid-and-don’t-make-me-face-it.

My jew­elry box is also a mess– lots of pins I won’t wear again on suits I won’t use,
lots of pieces my mother gave me that I never did like and never did wear– except when she was here,
some­times, and not even then, because it wasn’t my taste and she never did learn.

A small part of me wants to throw all of it out, since right now I’m angry,
but there are pieces I do like and which some­times I wear.  Just because I need a break
doesn’t mean I have to toss every gift she ever gave.  Some were quite valu­able– I do know that much.

And that red suit, and maybe the bright cobalt blue.  I could have them tai­lored to fit my new, smaller frame.
Most of them should prob­a­bly go.  I could use the space and could get rid of some emo­tional bag­gage.
But I always sus­pected a spic-and-span house.  Why should I toss all of my past, when not all of it’s painful?

And if some of it stays in a box for just a bit longer– well–
I’m still going to pat myself on the back for the con­den­sa­tion of things, and the fact that I even looked at
it to begin with and I know that it’s there.  I’ll delib­er­ate upon it some more as I make room for my friends.

It’s funny—she’s so used, in a way, to the feel­ings of sad­ness, depres­sion, lone­li­ness– all the other emo­tions that go along with her manic depres­sion that all of the— the bleak­ness —some­times despair and siren, clichéd thoughts of that final dark­ness. Most days she doesn’t think of them much, at least when the meds are mostly work­ing and she’s doing her yoga, keep­ing her diary, keep­ing up with her appoint­ments, telling the truth to her­self and her hus­band and fam­ily and doc­tors and giv­ing up on the lying, because crazy peo­ple? Experts in denial, the next thing to lying.

That kind of pain she’s well used to—almost– except for those moments of break­down, the ones she tries to for­get when most days she gets out of bed and func­tions, god­damnit, and even when she doesn’t quite feel like func­tion­ing, well, she puts on her com­pe­tent mask and smiles like she means it. Some­times, by the end of the day and enough laughs with her favorite cus­tomers and col­leagues, she actu­ally does.

But the weight loss, the effect on her body, the way that she shrinks and bones and lines re-emerge, curves dis­ap­pear? All that Depakote and emotional-eating weight—though of course she hadn’t noted it as it came on, only noticed when it began to melt off—it was padding under which she didn’t real­ize she’d been hid­ing until it was gone and oh—shit—now peo­ple could see just how fucked up she was?

The xylo­phone ribs at the top of her chest, the even-spaced ridges of spine that once hid under flesh, ilia that once were padded by ass but now hurt on long bus rides when she sits and jut out on the oppo­site side over skirts and pants that now are too big. She feels less­ened some­how, even as oth­ers flirt with her more, com­pli­ment her on her weight loss, and some in the know of the source—it’s the meds, it’s always the meds, because she’s start­ing to learn the Seren­ity Prayer in her mar­row pray­ing that some­day, some­day, she’ll accept all the things she just can’t fuck­ing change.

She doesn’t mind being a healthy weight—but she’d just like it to be under some kind of con­trol. She has con­trol of so very little.

And still, she keeps losing.

She’s already got stretch marks from prior weight loss and gain, mark­ing her legs—hips—the under­sides of her arms– scars and reminders of her body’s stretch­ing then shrink­ing again. She was a fat kid in school, lost it through con­trolled bulimia cut short by Lyme dis­ease that made her lose the rest of the weight and left lin­ger­ing aches in knees, hips and shoul­ders when the weather is rough. But hey—she’s thin when she starts high school, and isn’t that the thing that mat­ters the most?

The first time she shops for new clothes—the few tran­si­tional ones that she’s bought are all hang­ing by belt­loops and her friends and bosses at work tug at them gen­tly and tease her—the lean sil­hou­ette in the mirror—it just isn’t her because it’s the twenty-five year old body again– but the eyes, the face, they’re tired and haunted and all of it is just wrong because she’s still los­ing and she knows, these four­teens that she’s buy­ing? They’ll be loose in a week.

Still. She needs pants. She buys one pair and a sweater and dri­ves home, hands gripped hard on the wheel and thin fin­gers knob-knuckled and bony so they won’t shake.

In the late win­ter, she has a cold she can’t shake for a month, one that lingers and leaves her cough­ing and rasp­ing so badly the cus­tomers at her store who are doc­tors chide her and tell her to get in to see some­one for a Z-Pak—or they’ll write it them­selves. She does it, even­tu­ally, sees a cal­low young doc­tor who assumes her mood stabilizer’s been pre­scribed to her for overeat­ing (because off-label, some­times it is) and pays no atten­tion to the manic depres­sion diag­no­sis right at the top of her chart and doesn’t have a word to say about the weight she reports she’s still losing—but the antibi­otic he gives her does clear up her cur­rent phys­i­cal ill­ness, and she feels more like her­self for a while.

Still, though, she’s tired. She chalks it up to depression—she always is in the spring, and after all, wasn’t it just May last year that she really went off her rocker? They add an anti-depressant and it works for a while, an uptick of mood, but soon she’s tired again. It’s hard to notice it, really, because she’s used to ignor­ing all kinds of dis­com­fort and push­ing through things and get­ting out of bed every day.

Her dad has this say­ing about airplanes—she likes to think about it when it comes to her life. He says—it’s not a won­der they don’t fall out of the air. It’s a won­der they get off the ground in the first place.

Get­ting off the ground every day is her goal. She focuses on tan­gi­ble things, tries not to think too hard about all the larger goals in her life that sit by the wayside—except in the con­fines of her ther­apy ses­sions, when she’s free to rail and cry and think dif­fi­cult thoughts, then crawl in to bed in the after and sleep off the anti­cli­max of the feel­ings of fail­ure all over again.

And then her mom comes to visit.

Now, don’t get her wrong. She loves her mom—or tries to. But mom’s crazy, in her own spe­cial way, and dis­abled, too, and she rep­re­sents all the poten­tial decline for the future, and not just because she’s enor­mously fat. She rep­re­sents all sorts of things—reminds, too, of all sorts of things—and she pushes her over the edge—just pushes, really—and that and other things at work and at home make all those clichéd thoughts of bleak­ness come rag­ing out to the front of her mind (they’re never that far away to begin with, the meds just push them to the back, behind the gro­cery lists and clean­ing the house and going to work every day) and wishes that it would just stop and reminds her that there is some­thing in the bot­tles behind that door in the bath­room that can make all of that happen.

It all hap­pens quickly, in the astro­nom­i­cal sense—a week of mom’s visit, two really bad days—three really bad hours—twenty really bad min­utes of look­ing up on the ‘net to see what com­bi­na­tion of meds would be most effective—because she’s so tired and it hurts, not just in her head but with a phys­i­cal pain, her whole body aches, and not just with the cry­ing that she’s been doing.

But instead she con­fesses that she might need the hospital—confesses that those bot­tles seem awfully tempting—and instead of tak­ing all of the pills, she just takes two small yel­low ones, enough to make her finally—finally—sleep and give up her grief and her anger and rage at the world, at her mom, at her fam­ily, herself.

It’s only four hours, but it brings a sem­blance of calm, and in the morn­ing, she talks with her hus­band, enough to restore another bit of esteem, and she makes some calls to her doc­tors to report the past night’s events—and then she goes to work, puts on a smile and pre­tends like she means it.

The scale in the bath­room says she’s lost another two pounds. By the end of that week it’ll be five. And she’s tired—aching—exhausted, in bed by nine every night, and her head hurts and she’s increas­ingly woozy and dizzy, until one night at work, she feels so ill that it shows on her face and her gal­lant young man­ager (he’s twelve years younger than her and the light glints of his vir­tual armor so brightly she calls him Gala­had in her mind) feels the need to check in with her every half hour.

The next morn­ing she falls on her way in to the doctor’s—not los­ing con­scious­ness, so far as she can tell—it’s just that one minute she’s stand­ing, the next she’s on hands and knees and peo­ple are ask­ing if she’d okay.

Clearly not—she’s had that headache and light­headed feel­ing for days. After a nurse makes her eat a banana and drink some Gatorade, she sees her to the suite of her doctor—it shows that her blood pres­sure and pulse are dan­ger­ously low, lower than they’ve ever been in her life, and she tells the nurse—no, it isn’t the heat, she’s felt tired for weeks, felt like this for days, even inside the A.C. at work.

Her doc­tor thinks it’s maybe one of her meds—of course, one of the ones that helped her sleep that night when she thought—anything would be bet­ter than wak­ing up in the morn­ing. That or exhaus­tion and stress. Or blood sugar, maybe, because she’s lost all this weight, sixty-one pounds since this time last year, forty one of it since Novem­ber, twelve in just the last month. Except, well, she had a very good break­fast that morn­ing, and then that nurse-pressed banana and drink. And yes, well, it’s true, the new meds have short-circuited her stom­ach and brain, such that she can go eight hours and more with­out know­ing she’s hun­gry and sweet things taste like sweet, dis­gust­ing wax in her mouth and rich fatty things that were once her delight make her gag after a cou­ple of bites—but the fact still remains. She really has been good about eat­ing lately, she’s got the proof in her diary that she keeps of her meds and her moods and her food and her sleep, and it isn’t the heat.

Maybe she’s just stretched too far—the stretch marks on the out­side of her body now mov­ing inward. She takes her doctor’s advice and her note, pushes flu­ids and salty snacks at work the next day, and by lunch she feels ready to faint. That half hour sit­ting was barely enough, and by a half hour before her next break, she’s bro­ken out in a sweat. Still, they get a rush and there’s no one to call for relief—so she grits her teeth, pushes through the dis­com­fort, and when her relief comes at three, she heads down and sits for a blessed fif­teen min­utes before doing the last forty-five of her shift.

She lies in the ham­mock on the back porch for five straight hours after work, then goes to bed right at nine.

By 11 a.m. the next morn­ing, she’s clocked out sick and gone home sick from work. The home blood pres­sure cuff that her father has brought her has told her that it’s a mir­a­cle she hasn’t fallen out of the sky, because her vitals are still really low, even though she’s by now cut her dose on the advice of her docs and is eat­ing salt and drink­ing elec­trolytes like they will save her.

Maybe they will. She’s got a follow-up in a week when they’ll run some tests and see what there is to be seen. But like the Seren­ity prayer says– Wis­dom to know the difference.

She hopes there’s an answer, that it’s maybe the meds—though the thought of switch­ing off the blessed yel­low pills makes her want to vomit, they bring her such blessed relief from all of the panic that fires her blood and short­ens her breath until she’s all prick­les and fire, sweat­ing with noth­ing but ner­vous dis­or­der– or at least this is some­thing she’s just got to wait through before she—hah—bounces back—and hopes that the inside of her body heals and the stretch marks fade like they have on the outside.

She hopes she hasn’t learned the lim­its of elas­tic­ity, that no-return at which you point a rub­ber band at some­one and instead of it sail­ing in a slow-motion beau­ti­ful arc over the room and sting­ing them in the arm—so hah-hah it’s funny and every­one laughs at the mild pain even as your tar­get shoots you a look of annoy­ance– it flicks back and blinds you, leav­ing you gasp­ing and clutch­ing and wondering—

What hap­pened?

No.  Not Nuprin, but my anti-anxiety drug, a stronger one than I used to take.

It’s been a long sev­eral days, and I shan’t/won’t go into details, other than to say the following.

Crazy peo­ple are liars.

They lie to them­selves about how much they can han­dle, until they just can’t any­more.  In the mean­time, they pre­tend that they’re fine and go through their day, smil­ing and cook­ing and work­ing and doing all the things that make it seem like they function.

At least until they don’t.

Some­times, they rec­og­nize in enough time that they can’t, and they take their anti-anxiety pills (or what­ever it is that tames that roar­ing beast inside their head that threat­ens to kill that last sense of Self.)  Some­times, when all their mul­ti­plic­i­tous stres­sors pile on and smother and threaten to drown their psy­ches at once, they even rec­og­nize through all the sob­bing and feel­ings of com­plete, utter fail­ure, total aban­don­ment and rejec­tion, feel­ings of worth­less­ness and use­less­ness and the bur­den they (think that they) are and they’re con­tem­plat­ing all those lovely pills in the bath­room, the ones that if you just take enough, well, all those wor­ries will just go away– some­times they take just one or two more of those anti-anxiety pills, just enough so they can sleep and wake up in the morn­ing, the drugs like an oil-slick over the panic and worry that threat­ens to drown them.

It lets them bring out into day truths they’ve been too scared to say– for what­ever rea­son.  Because frankly, once you’ve already admit­ted that you might need the hos­pi­tal because you’re afraid you might take all the pills in the cab­i­net, every­thing else seems, well, pretty small in com­par­i­son.  (For the record, I’m fine, or at least work­ing on it.)

So.  If you want to under­stand what your beloved crazy/depressed/bipolar per­son is lying about, I highly rec­om­mend that you read not a med­ical book about the dis­ease that they’re suf­fer­ing some or some gen­eral mag­a­zine arti­cle, but a first-hand account from some­one who’s been there.

Kay Red­field Jamison’s An Unquiet Mind is an account by a renowned psy­chol­o­gist of liv­ing with Bipo­lar I.  I’ve never been manic/psychotic like she, but her account of her dis­may of being smart and wor­ry­ing about the loss of her mind, and her accounts of her depres­sion, her sense of loss, sense of self– they are price­less and perfect.

William Styron’s Dark­ness Vis­i­ble is a short, con­cise, utterly accu­rate account of both depres­sion and the black despair that sur­rounds some­one who’s think­ing about killing themselves.

There are oth­ers, like The Noon­day Demon and Lonely which also tell aching, true stories.

None of these will fully explain your loved one’s crazy behav­ior, but they will at least give you some insight into the black depths they can feel, even if you’ve never felt it your­self, never imag­ined feel­ing that way.  It’s inex­plic­a­ble, some­times, why the moods will come on, and other times, it’s com­pletely within rea­son to under­stand why some­one freaks out– and yet the freak­ing out is beyond their con­trol.  The only thing that is in their con­trol is those nice lit­tle pills.

Yel­low and small, an oil slick of calm, cool and col­lected until the cri­sis is past, some­thing to let the crazy one think past all the things that are caus­ing the stress and think, if not this too shall pass, then at least, what next.

What next, indeed?  Some­thing dif­fer­ent, one hopes.

These are our friends Amy and PeteAnd their very pre­emie, very beau­ti­ful daugh­ters, Molly and Madeleine, now each a very gor­geous 17 months old.  This is Amy’s blog, micro­pre­emie mommy.  Amy and Pete are doing the March of Dimes March for Babies on Cape Cod next week as Team Far­rell Peanut, because with all of Molly and Madeline’s med­ical prob­lems over the last year, their med­ical bills topped $5 mil­lion, though thank God for health insur­ance and the under­stand­ing my for­mer firm has extended to Pete, as well as that extended by Amy’s employer.

If you feel moved to make a dona­tion, it can be mailed to:

March Of Dimes
South­east­ern Divi­sion
258 Main Street, Suite D4
Buz­zards Bay, MA 02532

Please make a nota­tion that it’s in honor of Team Far­rell Peanut.  After this last year they’ve had, they deserve all the recog­ni­tion that they can get.

Remem­ber those episodes of Star Trek?  The ones where Doc­tor Leonard McCoy– “Bones” to those of us who just LOVE the grumpy old South­ern doc– would protest that “Damnit, Jim,” he was a doc­tor, not a fill-in-the-blank?

The last three weeks at work have been like that.  It’s been crazy– we’ve all been one-armed paper-hangers in a wall­pa­per­ing Olympics con­test on crack, and it’s been utterly NUTS.  I’ve also appar­ently had “ANSWER LADY” tat­tooed on my fore­head in ink only oth­ers can see.

Where’s the post office?”  “How do I get to X?”  “What’s the square root of pi?”  (Okay, the last one might be a mild exag­ger­a­tion, but barely.)  I have been asked the most irrel­e­vant, unre­lated ques­tions hav­ing NOTHING TO DO WHATSOEVER WITH BOOKS AND MY BOOKSTORE by a con­stant influx of peo­ple, and it’s been exhaust­ing.  Add to that, the peo­ple who treat us like we’re they’re children’s babysit­ters or their research assis­tants (because yeah, writ­ing down the name of a book that you read about some­where wouldn’t be a good idea, no, not at all) and/or then argu­ing with us when we tell you the right name of some­thing (trust me, I know that the name of Christo­pher Hitchens’ new mem­oir is called Hitch-22, it’s RIGHT FUCKING THERE if you’d stop argu­ing with me long enough to just turn around and LOOK AT THE BOOK).

Sigh.

But that’s not really what I wanted to talk about.

Babysit­ting and rep­ri­mand­ing other people’s chil­dren for bad behav­ior aside (I have used my Mom Voice of Doom more times these past few weeks than I care to think about (DO NOT RUN ON THE STAIRS, STOP IT RIGHT NOW, STOP RUNNING BACKWARD ON THE ESCALATOR, DO NOT MAKE ME LEAVE THIS CASH REGISTER, YOUNG MAN, OR YOU WILL REGRET IT are all words I have uttered, but it always does work, and the par­ents, they cower too, it must be the look over the glasses) what I wanted to talk about was this.

The bartender/psychologist phe­nom­e­non that occurs when you work in retail.

I’ve joked on occa­sion that we should serve beer.  Or val­ium.  Or both.  The prob­lem is, some­times I mean it.  The best we can do, though, is lend a lis­ten­ing ear.  And there are days when I don’t have enough patience to do it, to be kind, to be nice, to dole out the smiles and com­pli­ments to the peo­ple who’ve had a bad day because damnit– I’ve had a bad day too, had to tell too many out-of-control kids to stop knock­ing shit over, had to tell too many snarky rich yup­pies that no, I will not match Amazon’s prices and main­tain my grande politesse rather than telling them to just go fuck off.

It makes my day when “Crazy Mary” comes in, for exam­ple.  She’s a loon, seri­ously, lives on a dif­fer­ent planet than us though she’s lucid enough that she prob­a­bly has some harm­less admin job some­place– but she has Grace with a cap­i­tal G, always has a nice word to say.  She never has quite enough cash, is always scrap­ing her purse for her one-and-only-one book pur­chase as she com­pli­ments my hair or my skin on my neck­lace and the same with whomever else is ring­ing her out.  You’d bet­ter bet I give her the coupon and the house mem­ber­ship dis­count I’m sup­posed to save for mem­bers hav­ing prob­lems with their reg­u­lar num­ber.  Mary was hav­ing a bad day the other day and was feel­ing her age, talk­ing about “the menopause” mak­ing her hair dry and her face lined and mak­ing her ugly– so I told her, and meant it, that she wasn’t as old-looking as she thought, and that I thought she looked lovely because she had a beau­ti­ful smile.  Damned if she didn’t light up the place like the sun.  It was worth every other ass­hole who asked me to match Amazon’s prices that week.

And then there was my last cus­tomer Sun­day night.  Some­one had taken a fist right to her nose, pounded the crap out of her face.  Rac­coon eyes, spread­ing yel­lowed bruises up into her fore­head, down into her cheeks.  It was bru­tal.  She was tired– rat­tled, con­fused– and the bruis­ing was a few days old.  (Old per­sonal injury lawyer train­ing at work.)  I directed her to the cal­en­dar sec­tion she asked for, watched her wan­der around, killing time, then she came back at the end of the night with her selections.

When I check stuff out, I flip the books face side down so the barcode’s face up, then hit them with my scan­ner– it doesn’t look like I’m read­ing the titles.  So I greet the cus­tomer, talk with them about mem­ber­ship, stuff the books in the bag, make eye con­tact and talk with them as I’m doing my thing, all the while flip­ping my eyes back to my screen to make sure the titles are scan­ning.  I can see the titles on my reg­is­ter screen.  And this lady’s telling me as I’m mak­ing polite con­ver­sa­tion about our mem­ber­ship pro­gram and the weather and our cal­en­dars (because “Hey, you look beat all to hell, can I look up the name of a shel­ter or lawyer for you, even with your Fendi purse and your David Yur­man neck­lace?” isn’t exactly a great open­ing line) that she fell on her kitchen floor and it’s embar­rass­ing to go out but she’s got to live her life, right, etc., etc., and yam­mer­ing on for 15 min­utes– long after the trans­ac­tion is done.  Mean­while, the titles on the screen are glar­ing at me where she can’t really see, though her books are already bagged.  They’re all about divorce, cus­tody, get­ting out of abu­sive rela­tion­ships.  And she’s got bruised wrists, bruises all up her arms.  She did not fall on her kitchen floor.  I had a line of four other peo­ple, but I was not going to rush her– I just pushed the bell and had some­one else (my man­ager ended up tak­ing the call) come ring out the oth­ers– and I let the lady con­tinue to lie to me as I made sympathetic-type noises and told her that it must have been painful, and she had a right to go out and keep liv­ing her life, and etc., etc.  My man­ager was pissed that I was let­ting this lady go on– right until she walked behind me and got a gan­der– then she went back to another reg­is­ter and just started to ring while I let rich, beat-up lady talk.

And when she was done, she just kind of ran out of steam. So I smiled at her, and she said “I guess I need to pay you, hunh?”  I smiled and nod­ded, we talked about a book she might need to order, she paid, and off she went into the night.  I hope she’s some­place safe, read­ing those books and get­ting out of wher­ever she was.

Last night I wasn’t so patient.  The minute I walked in the door, it was non­stop.  I had 540 trans­ac­tions, when I usu­ally have 240–311.  And we have an older gen­tle­man cus­tomer who’s rich and a penny pincher (he always wants me to get him all of the coupons) and a bit of a pest– sweet on me too, since he’s harm­less and usu­ally gets out of the way when there’s cus­tomers to be served as much as he wants to talk about all the finan­cial news of the day), but last night, he was in a hell of a state, I don’t know why– and so was I.  He was needy as hell, and wanted atten­tion RIGHT NOW, and I just couldn’t help him when he kept inter­rupt­ing me while I was the only cashier and I had five other peo­ple in line all the time, absolutely non­stop.  He didn’t want to be helped by the other man­agers, he wanted me, and it was just dri­ving me nuts.  I felt badly, but annoyed, angry too, because he could see I was busy and was being enti­tled– but maybe he wasn’t and really was just so dis­tressed (I don’t know how old he is, not exactly, it’s hard to tell, and he does repeat sto­ries as old folks like to do, so it’s hard to tell what’s early demen­tia and what’s just … old folks kind of stuff) but I just didn’t have any patience.  I didn’t speak meanly to him, I gave him some rec­om­men­da­tions– but I finally had to say to him– “I’m sorry.  I can’t help you right now.  It’s too busy, I have too many cus­tomers, you keep inter­rupt­ing me, dear, I’m going to ask Other Book­seller W to help you.”

W, thank God, dealt with him with so much fuck­ing patience, but he was really in need of so much damned hand-holding, and really, I wanted to slip him an ati­van mickey because boy, did he need it.  He was really out of it, on the phone with his wife (who’s ill with can­cer, never leaves the house except to go to treat­ment at a local hos­pi­tal whose can­cer wing is NAMED FOR THEM, that’s how rich they are) and hand­ing the phone over to me to have me tell her that X and such was a good book while I was try­ing to ring through other cus­tomers and it was just a damned mess.  I wanted to stran­gle him.  I wanted to cry.  I wanted to go out in the park­ing lot and chain smoke a pack of Camels.  Instead, on my break, I had a half-klonopin and left it at that.  And at the end, he calmed down, said W was fab­u­lous, said thank you, etc., and I thanked him for say­ing so and thanked him for com­ing in yet again, told him I was sorry I was too busy to be able to help him myself, etc., etc., at which point he actu­ally said, “I don’t like to see you work­ing so hard, dear,” but at the out­set, he wanted his own way right then and right away, and was an exam­ple in micro­cosm of the rich cus­tomers we deal with day in and day out– although at least he brings me choco­lates some­times that I can share with the rest of the store.

So no, I’m not a doc­tor, Jim.  I am, how­ever a book­seller.  I’m also a babysit­ter.  And a bar­tender.  And a psy­chi­a­trist.  And human.  Some­times, I’m awfully tired and cranky and not very patient, and I wish that that wasn’t the case and that I could be nicer and give you the com­pli­ment or smile or polite lie you deserve.

The next time you walk through a line at a store and see a har­ried cashier, please try to keep that in mind.  I’ll be patient with you– or at least I’ll promise to try.

The Sun­day Times Book Review has an arti­cle about a new book– a tran­scrip­tion, really, and I’ve read the advance copy, it’s well worth the read– of an inter­view between the late, great David Fos­ter Wal­lace and the Rolling Stone reporter and writer David Lip­sky as Wal­lace is doing his book tour after Infi­nite Jest had come out.

I have a con­fes­sion to make.  I have never read Infi­nite Jest, for no par­tic­u­lar rea­son except that I was in a Dou­glas Cou­p­land phase at the time it came out.  But– I have read (and re-read, and re-read) Broom of the Sys­tem, Wallace’s very first book, in an advance copy, because my aunt designed the book when she was at Crown or Har­court or whomever first pub­lished that book.  And I have a first edi­tion hard­cover copy of Broom, prob­a­bly lit­er­ally hot off the presses, because I raved to my Aunt about what a great book it was, how it blew me away because at age 14 or what­ever I was when I read it, I was blown away by the author’s refusal to pan­der, to not avoid dif­fi­cult things, intel­lec­tual things that might make the reader take pause to look up things with which he was unfa­mil­iar.  (I spent a whole after­noon look­ing up Wittgen­stein, for exam­ple, and went out and bought an Everyman’s Library primer to get myself more acquainted with his ideas, Wal­lace had so affected me with way he’d woven the ref­er­ences inside the book.)

This arti­cle brought it all back, and reminded me again of some of the things I’ve been learn­ing and decid­ing for myself as I try out this whole writ­ing thing.  I’d men­tioned a while ago I’ve been play­ing around with fan­fic­tion– though it’s not really play­ing, because I think any writ­ing deserves to be done seri­ously, even if I’m work­ing with some­one else’s orig­i­nal char­ac­ters.  But it’s given me a chance to work with voice and nar­ra­tive struc­ture in an envi­ron­ment where peo­ple tend to be mostly sup­port­ive and there­fore have given me the courage to write some­thing orig­i­nal of my own– and what’s ref­er­enced in the arti­cle– it’s funny.

The ten­sions there between “dif­fi­cult” fic­tion– the kind that pro­vokes the reader to think, to do some work, to be chal­lenged on an emo­tional level– and the allure of escapist or pop­u­lar fic­tion, the kind of pulp guilty plea­sure we all enjoy every once in a while–it’s some­thing I’ve even come up against in writ­ing in the fan­fic­tion world (which a lot of “seri­ous authors” scorn and treat as a bunch of abom­i­na­tion vile ripoffs), and while I’ve been lucky to become a semi-popular writer in the fan­doms I write in, I’m not the most pop­u­lar of all– because I don’t write the cute easy themes, and I tend to visit dark places in some of my sto­ries.  I use big words, I play around with chronol­ogy, I switch the nar­ra­tive stream– I don’t make it easy on read­ers, in short.

I took part in a several-months con­test of late, and while my entries always placed high in the vote with my team, gar­ner­ing lots of pos­i­tive com­ments, I never won.  I’m con­vinced it’s because I wrote things that while true to the par­tic­u­lar prompts, my sub­jects tended to be harder, more emo­tion­ally honest/brutal approaches to things than some read­ers really wanted to deal with.  And they rarely were fluffy or cute– and even when they were, there was always still some larger, dark point to be made.  It didn’t make me a “worse” writer than the peo­ple who won– just less “popular.”

““If the writer does his job right, what he basi­cally does is remind the reader of how smart the reader is,” he says. Wal­lace con­trasts lit­er­a­ture with the elec­tronic media, espe­cially tele­vi­sion, an amuse­ment that is his own per­sonal weak­ness, an actual addic­tion. “One of the insid­i­ous lessons about TV is the meta-lesson that you’re dumb. This is all you can do. This is easy, and you’re the sort of per­son who really just wants to sit in a chair and have it easy.””

That’s how Wal­lace describes the ten­sion at one point in the inter­view, and while it’s a bit reduc­tion­ist– some­times we’ve had a hard day and we deserve a light laugh– his point remains true.

Every day in the store, peo­ple come to me to ask for rec­om­men­da­tions, and half the time, they’re ask­ing me if I’ve read some­thing I think is absolute trash.  I mean– Twi­light?  Dan Brown?  Come ON.

There are romance writ­ers who write bodice rip­pers who still man­age to write female hero­ines who’ve got spine, spunk and brains who I can rec­om­mend with a con­science.  Fan­tasy and sci-fi writ­ers too.  Same thing with mys­ter­ies and action.  There are pulp genre mass-market writ­ers who gen­er­ate entertainment-type beach reads that are still good writ­ers, and by that, I mean, they work in some kind of emo­tional res­o­nance, try to make their char­ac­ters peo­ple who learn some kind of intel­li­gent les­son or do some kind of good in the world, whether or not most of it’s fluff.  But there’s so much trash out there that just turns my stom­ach, and I think of all the peo­ple who read this mind­less trash and think that it’s good or just don’t think at all and just keep buy­ing it over and over with­out pay­ing any atten­tion to all the real writ­ing out there, the things that might chal­lenge them, make them do some work in their lives, do bet­ter, be bet­ter, learn some­thing about the larger world that they’d never known before then.

Scary shit, hunh?

I was talk­ing with the hus­band when we were away for the week­end, and say­ing how I thought that in some ways, rec­om­mend­ing a book was an incred­i­bly inti­mate act.  You’re telling some­one about some­thing that was impor­tant to you– that influ­enced what you thought, how you felt (even if you don’t come right out and say so)– and you’re putting into their hands a tool that has the power to affect them the same way.  Whether it does, whether it doesn’t– well, there’s no power over that except their own recep­tiv­ity and per­haps the power of your con­vic­tion at the time of your rec­om­men­da­tion, but still.  Words have power, if the per­son read­ing them is in a place to see and read them.  And while you have no power over how a per­son inter­prets those words, the mere fact that they’re read­ing and may see them the same way you do– well.  I dwell in pos­si­bil­ity (poetry or prose.)

Next week’s my extra 10% on my employee dis­count “employee appre­ci­a­tion” week.  I’ll be adding the rest of Wallace’s works to my shelf.  And feel­ing bet­ter about not tak­ing the easy way out, even if it means it takes me a while to write hard, orig­i­nal sto­ries that may take a long, good while for any­one to actu­ally like, much less want to publish.

There’s a May 24 col­umn from Pete Wells in the Din­ing sec­tion of the NYT about not hav­ing access to his cook­books since they’re boxed up for a move.  He relates a lost­ness he feels, not hav­ing access to those pages, yet talks about how, not being teth­ered to the recipes, he’s in some ways freed to make things up in a way he wouldn’t feel able to do if he had the books open before him, and how it’s loos­ened (and per­haps made more deli­cious?) his cook­ing in a way he hadn’t ever expected.  But he also talks about miss­ing the books and miss­ing all the lit­tle dis­cov­er­ies that you make as you’re look­ing for some­thing else while you’re read­ing– that one piece of wis­dom you weren’t hop­ing to find, that author’s cer­tain com­mand­ment, that a-ha moment when you find some­thing that just inspires you in a way you haven’t been inspired before.

The fact that he could resort to the Inter­net for the indi­vid­ual recipes didn’t allow for that bit, not at all.

I know just what he means.  The art of the browse, the soak­ing up of the author’s aes­thetic, the “get” of the feel– the dribs and drabs of the Inter­net age (and I’m not talk­ing about e-books, because those are dif­fer­ent, much as the aes­thet­ics of paper and flip­ping through things are a dif­fer­ent sub­ject and essay entirely) don’t allow for the reader to just mar­i­nate in the wis­dom of Judy Rodgers’ Zuni Cafe Cook­book (and I know exactly which recipe Wells refers to in his col­umn, it’s a rub I use on all of my meats, it almost seems like, the thing is mag­i­cal, really) and her bril­liant idea of dry-brining her poul­try and meats.  You have to read the book most of the way through, or at least sit down with it for a while and really have a good graze in order to get it, get her– it’s sim­ple, in some ways, but in other ways not, because she’s insis­tent on the absolute best, and there are cer­tain com­mand­ments, cer­tain things you always must do.

It’s that way with lots of my favorite cook­book writ­ers and authors.  Julia Child, Deb­o­rah Madi­son, Susan Her­mann Loomis, Jacques Pepin, Dorie Greenspan, Amanda Hesser, David Lebovitz, Molly Stevens, Nigel Slater, Eliz­a­beth David, Simon Hop­kin­son, Clau­dia Roden, Mark Bittman.  I don’t always cook from their books, but I own most of the things that they’ve writ­ten.  Hell– I don’t often cook from their books, because by this point, I’m a pretty good cook, and I don’t really need recipes to come up with some­thing to eat.

What I need, though, is the reminders– the aes­thet­ics, the inspi­ra­tions, the ideas that prompted me to cook in the first place.  When I look at my fridge and say “ugh,” because I don’t know what to cook, don’t feel inspired, I can return to my very full cook­book shelves and pull down one of my books, even at ran­dom, and page through the index, look­ing for wis­dom to hit me broad­side again.  My cook­ing isn’t one style, and it’s because of these authors– but it’s some­thing unique, drawn from all of their pages.  With­out hav­ing flipped through all those indices, all of those mul­ti­ple books’ mul­ti­ple pages– some­times in bed, since I’m obses­sive like that, I wouldn’t be the cook that I am.

So, Mr. Wells, I hope you get your cook­books unpacked soon– and when you do, I hope your new sense of being less tied to recipes lets you draw inspi­ra­tion wher­ever you will, and return to your beloveds as often as needed.  Because every flour coated,  oil-spattered page is far more beloved than any lap­top perched on a microwave with a recipe open from some perfectly-respectable-but-it’s-not-the-same-thing-at-all-Internet-recipe-site.

Long live the phys­i­cal cookbook.

Older Posts »